Return & Refund Policy – Bin Yousaf Fragrance

At Bin Yousaf Fragrance, customer satisfaction is our top priority. We strive to provide premium-quality fragrances and ensure every order meets your expectations. If you are not fully satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We accept returns only for damaged, defective, or incorrect products delivered to the customer. To request a return, you must contact us within 3 days of receiving your order with clear pictures or proof of the issue. The product must remain unused, unopened, and in its original packaging.

Refunds

Once your return request is reviewed and approved, we will process your refund or replacement accordingly. Refunds may take a few business days to appear depending on your payment method or bank processing time.

Exchange Policy

If you receive the wrong item or a damaged product, we can offer an exchange based on product availability. Exchange requests must be submitted within the allowed return period.

Non-Returnable Items

For hygiene and safety reasons, opened or used perfumes cannot be returned or exchanged unless the product is defective or damaged upon delivery.

Order Cancellation

Orders can only be cancelled before they are shipped. Once the order has been dispatched, cancellation requests will not be accepted.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us through the details provided on our website.